Customer Experience Associate — Food & Retail

Royal Farms; Downingtown (Chester County); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms seeks a Customer Service Associate to support store leadership through front-of-house tasks including food service, POS transactions, and general upkeep. You will greet customers, answer questions, and ensure a clean, safe, and efficient store environment.

The role emphasizes friendly, professional service and adherence to Royal Farms standards. You will assist with food prep, merchandising, and safety procedures while supporting a fast-paced retail environment.

Qualifications

• Must have strong communication and customer service skills.
• Must be able to multitask effectively in a fast-paced environment.
• Must be able to work independently and as part of a team.
• Must learn and follow all safety processes and procedures.

Responsibilities

• Greet and assist customers with friendliness and product knowledge.
• Operate the register and handle various payment methods; assist with fueling transactions where applicable.
• Prepare food and beverages per recipes; maintain safety and sanitation standards.
• Restock products and maintain store cleanliness and safety.

Skills

Communication skills

Customer service

Multitasking

Teamwork

Safety procedures

Job description

Royal Farms seeks a Customer Service Associate to support store leadership through front-of-house tasks including food service, POS transactions, and general upkeep. You will greet customers, answer questions, and ensure a clean, safe, and efficient store environment.

The role emphasizes friendly, professional service and adherence to Royal Farms standards. You will assist with food prep, merchandising, and safety procedures while supporting a fast-paced retail environment.