Customer Experience Associate - Retail & Food Service

Royal Farms

Conshohocken (Montgomery County)

On-site

USD 21,000 - 26,000

Part time

14 days+
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Job summary

Royal Farms is seeking a Customer Service Associate to support store leadership in delivering friendly, efficient service. You will handle POS transactions, food and beverage prep, stocking, and store upkeep to ensure a safe, clean, and welcoming shopping experience.

You will greet customers, assist with product selection, follow safety procedures, and uphold Royal Farms standards across shifts, including weekends and holidays.

Qualifications

  • Must be at least 16 years old.
  • Must have strong communication and customer service skills.
  • Ability to multitask in a fast-paced environment.
  • Must learn and follow all Royal Farms safety processes and procedures.
  • Prior experience in food service or customer service is preferred.

Responsibilities

  • Deliver outstanding customer service by greeting customers, answering questions, and assisting with product selection.
  • Operate the register, process payments, and manage various payment methods with accuracy.
  • Prepare made-to-order food and beverages following recipes and quality standards.
  • Restock products, check expiration codes, and maintain clean, organized shelving and displays.
  • Follow sanitation, safety, and SOP requirements; report unsafe conditions to leadership.

Skills

Strong communication
Customer service
Teamwork
Multitask in fast-paced env
Safety procedures

Job description

Royal Farms is seeking a Customer Service Associate to support store leadership in delivering friendly, efficient service. You will handle POS transactions, food and beverage prep, stocking, and store upkeep to ensure a safe, clean, and welcoming shopping experience.

You will greet customers, assist with product selection, follow safety procedures, and uphold Royal Farms standards across shifts, including weekends and holidays.

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