Customer Experience Associate — New Hire Bonus

Goodwill Central Texas; Manor (TX); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

New hire bonus up to $350

Job summary

Goodwill Central Texas in Manor, TX seeks a Customer Service Associate to greet customers, promote sales, handle transactions, and maintain a clean, welcoming store environment. You will support store operations and participate in trainings, ensuring safety and merchandise standards are met.

The role emphasizes teamwork, diversity, and providing an inclusive customer experience, with a new hire bonus up to $350 and opportunities to grow within the organization.

Qualifications

• Ability to read, write, and speak English effectively with supervisors, employees, and customers.
• Ability to work independently and coordinate multiple projects.
• Excellent organizational skills and ability to prioritize.
• Excellent decision-making skills and strong customer focus.

Responsibilities

• Creates a high level of customer service throughout the store, welcoming customers.
• Communicates sales promotions and events to customers.
• Greet, assist, and thank customers while meeting needs promptly; handle concerns to customer satisfaction.
• Maintain a favorable image of Goodwill Central Texas and foster a cooperative work environment.
• Process payments, refunds, and discounts per procedures; ensure store displays and pricing are maintained.

Skills

English proficiency

Customer service

Multitasking

Attention to detail

Initiative

Education

High school diploma or equivalent

Job description

Goodwill Central Texas in Manor, TX seeks a Customer Service Associate to greet customers, promote sales, handle transactions, and maintain a clean, welcoming store environment. You will support store operations and participate in trainings, ensuring safety and merchandise standards are met.

The role emphasizes teamwork, diversity, and providing an inclusive customer experience, with a new hire bonus up to $350 and opportunities to grow within the organization.