Retail Customer Experience Associate

Goodwill Industries Of Central Texas; Taylor (TX); On-site; USD 19,000 - 21,000; Full time

Job summary

Goodwill Central Texas is seeking a Customer Service Associate for our Taylor store. This full-time role focuses on fast, friendly transactions at the point of sale and delivering a positive customer experience.

You will stock merchandise, uphold merchandising standards, follow safety procedures, and support programs that help participants achieve their goals while representing Goodwill's mission and values in daily interactions.

Qualifications

• Reads, writes, and speaks English effectively to interact with customers and colleagues.
• Excellent organizational skills with the ability to multitask in a busy retail environment.
• Strong commitment to customer care and problem-solving to resolve issues promptly.
• Ability to work independently while contributing to a team-oriented store culture.

Responsibilities

• Provide fast, friendly, and accurate transactions at the point of sale.
• Stock and maintain merchandising standards on the sales floor.
• Maintain a clean and safe store environment and follow safety procedures.
• Support store programs and assist in training initiatives as needed.
• Greet customers, answer questions, and ensure a positive shopping experience.

Skills

Customer service

Communication skills

English proficiency

Organization

Teamwork

Education

High school diploma or equivalent

Job description

Goodwill Central Texas is seeking a Customer Service Associate for our Taylor store. This full-time role focuses on fast, friendly transactions at the point of sale and delivering a positive customer experience.

You will stock merchandise, uphold merchandising standards, follow safety procedures, and support programs that help participants achieve their goals while representing Goodwill's mission and values in daily interactions.