Customer Experience Specialist

Goodwill Industries Of Central Texas; Manor (TX); On-site; USD 19,000 - 21,000; Full time

Job summary

Goodwill Central Texas is seeking a Customer Service Associate to handle fast, friendly transactions and maintain a welcoming store environment in Manor, TX. You will assist customers, stock shelves, and ensure merchandise standards while upholding safety and the charity’s mission.

The role emphasizes teamwork, adaptability, and strong English communication. Prior retail experience is a plus, and training on POS systems will be provided. On-site position with competitive hourly pay.

Qualifications

• 0–3 years of relevant experience.
• High school diploma or equivalent preferred.
• Ability to read, write and speak English.

Responsibilities

• Provide fast, friendly, and accurate transactions at the point of sale.
• Maintain merchandising standards and clean, safe store environment.
• Deliver excellent customer service and resolve complaints.
• Assist in training and cross-training colleagues on POS system.
• Support safety procedures and incident reduction.
• Promote Goodwill Central Texas mission and values.

Skills

Customer service

English proficiency

Time management

Multi-tasking

Attention to detail

Teamwork

Adaptability

Initiative

Diversity awareness

Education

High school diploma or equivalent

Tools

POS system

Job description

Goodwill Central Texas is seeking a Customer Service Associate to handle fast, friendly transactions and maintain a welcoming store environment in Manor, TX. You will assist customers, stock shelves, and ensure merchandise standards while upholding safety and the charity’s mission.

The role emphasizes teamwork, adaptability, and strong English communication. Prior retail experience is a plus, and training on POS systems will be provided. On-site position with competitive hourly pay.