Customer Experience Associate – Framing & Store Support

Michaels of Canada; Euless (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with employer match

Employee Assistance Program

Medical, dental, and vision coverage

Telemedicine services

Flexible spending accounts

Commuter benefits

Tuition assistance

Adoption assistance

Employee discounts and partner program

Job summary

The Michaels Companies, Inc. is hiring for a Store Associate at our DFW-EULESS, TX location. You will help customers find products, deliver friendly service, and ensure a fast checkout experience with precise cash handling.

The role involves stocking, planogram work, and participation in store recovery to keep shelves in-stock and well-merchandised. Applicants should have prior retail or customer service experience, be able to stand for long periods, and meet the minimum age requirement of

Qualifications

• Retail and/or customer service experience preferred.
• Must be able to stand for long periods and move around the store.
• Must be at least sixteen years old as stated in the job posting.

Responsibilities

• Deliver friendly customer service and assist shoppers in locating products.
• Provide a fast and friendly checkout experience with accurate cash handling.
• Promote rewards and credit card enrollments and participate in Buy Online Pickup in Store and Ship From Store processes.
• Assist with stocking, planograms, and store recovery to maintain in-stock, well-merchandised shelves.
• Support safety, SOPs, and company policies while interacting respectfully with customers and teammates.

Skills

Customer service

Job description

The Michaels Companies, Inc. is hiring for a Store Associate at our DFW-EULESS, TX location. You will help customers find products, deliver friendly service, and ensure a fast checkout experience with precise cash handling.

The role involves stocking, planogram work, and participation in store recovery to keep shelves in-stock and well-merchandised. Applicants should have prior retail or customer service experience, be able to stand for long periods, and meet the minimum age requirement of