Customer Experience Associate - Fast-Paced Retail & Food Service

Royal Farms; Salisbury (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support store leadership in delivering excellent customer service, food preparation, and efficient store operations. The role includes POS transactions, fuel operations, stocking, and maintaining safety and cleanliness throughout the shift.

Ideal candidates communicate well, multitask in a fast-paced environment, and follow all safety procedures. Flexible availability including weekends is expected to meet business needs.

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to work independently and as part of a team.
• Able to multitask effectively in a fast-paced environment.
• Learn and follow Royal Farms safety processes and procedures.

Responsibilities

• Deliver outstanding customer service and create a friendly environment.
• Operate the register and manage payments, fuel and gift cards.
• Prepare made-to-order food and beverages with accuracy and speed.
• Restock products and check expiry codes to ensure freshness.
• Maintain store cleanliness and safe working conditions.
• Follow safety, security, and SOP procedures and uphold brand standards.

Skills

Customer service

Communication

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms is seeking a Customer Service Associate to support store leadership in delivering excellent customer service, food preparation, and efficient store operations. The role includes POS transactions, fuel operations, stocking, and maintaining safety and cleanliness throughout the shift.

Ideal candidates communicate well, multitask in a fast-paced environment, and follow all safety procedures. Flexible availability including weekends is expected to meet business needs.