Customer Service Associate: Fast-Paced Food & Retail

Royal Farms; West Manchester Township (York County); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support store leadership in delivering friendly, efficient, and professional service. You will handle POS transactions, assist with fuel and age-restricted items, and maintain food safety standards while ensuring a clean, welcoming environment for every customer.

The role emphasizes teamwork, adaptability to a fast-paced environment, and adherence to safety procedures to uphold Royal Farms’ standards of excellence.

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must demonstrate the ability to work both independently and as part of a team.
• Must be able to multitask effectively in a fast-paced environment.
• Must learn and follow all safety processes and procedures.

Responsibilities

• Provide outstanding customer service by greeting and assisting customers & maintaining a friendly store environment.
• Operate the register and handle various payment methods; assist with fuel, tobacco, and other transactions.
• Prepare food/beverage offerings per recipes and ensure quality and speed of service.
• Restock products, check expiration codes, and maintain clean, organized shelves.
• Maintain store cleanliness and safety; communicate any unsafe conditions to leadership.

Skills

Communication

Customer service

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms is seeking a Customer Service Associate to support store leadership in delivering friendly, efficient, and professional service. You will handle POS transactions, assist with fuel and age-restricted items, and maintain food safety standards while ensuring a clean, welcoming environment for every customer.

The role emphasizes teamwork, adaptability to a fast-paced environment, and adherence to safety procedures to uphold Royal Farms’ standards of excellence.