Customer Experience Associate - Fast-Paced Retail

Royal Farms; Northern (KY); Hybride; USD 21 000 - 26 000; Plein temps

Résumé du poste

Royal Farms seeks a Customer Service Associate to support the store leadership in delivering friendly, efficient service. You will engage customers, handle POS transactions, prepare food and beverages, and maintain a clean, safe store environment.

Role requires strong communication, ability to multitask in a fast-paced setting, and adherence to safety procedures. Weekend availability and reliability are valued traits for this position.

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must demonstrate the ability to work both independently and as part of a team.
• Must be able to multitask effectively in a fast-paced environment.
• Must be able to learn and follow all Royal Farms safety processes and procedures.
• Prior experience in food service and/or customer service is preferred.

Responsabilités

• Greet and acknowledge customers, provide friendly, efficient service and product knowledge.
• Operate the register, manage payment methods, and assist with fuel and gift cards.
• Prepare made-to-order food and beverages with accuracy and speed.
• Restock products, check expiration codes, and maintain cleanliness and safety.
• Follow safety, security, and SOP procedures and communicate customer needs to leadership.

Connaissances

Communication

Teamwork

Multitasking

Customer service

Description du poste

Royal Farms seeks a Customer Service Associate to support the store leadership in delivering friendly, efficient service. You will engage customers, handle POS transactions, prepare food and beverages, and maintain a clean, safe store environment.

Role requires strong communication, ability to multitask in a fast-paced setting, and adherence to safety procedures. Weekend availability and reliability are valued traits for this position.