Customer Experience Associate — Fast-Paced Retail & Food Service

Royal Farms; New Bern (NC); On-site; USD 18,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support store leadership in delivering friendly, efficient service and a safe, clean shopping environment. You will engage customers, manage POS transactions, assist with fuel sales, and help with food and beverage preparation.

The role emphasizes strong communication, reliability, and team collaboration in a fast-paced retail setting. Weekend and overtime flexibility are required.

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must be able to work independently and as part of a team.
• Must multitask effectively in a fast-paced environment.
• Must learn and follow all safety processes and procedures.

Responsibilities

• Provide friendly, efficient service and greet customers.
• Operate the register, handle multiple payment methods, and assist with fuel transactions.
• Prepare and serve food/beverage items per recipes and maintain safety standards.
• Restock products, monitor expiration dates, and maintain store cleanliness and organization.

Skills

Customer service

Communication

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms is seeking a Customer Service Associate to support store leadership in delivering friendly, efficient service and a safe, clean shopping environment. You will engage customers, manage POS transactions, assist with fuel sales, and help with food and beverage preparation.

The role emphasizes strong communication, reliability, and team collaboration in a fast-paced retail setting. Weekend and overtime flexibility are required.