Customer Experience Associate — Fast-Paced Retail & Food

Royal Farms; Hopkins Corner (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is hiring a Customer Service Associate to support the store leadership by delivering friendly, efficient service across food prep, POS, and merchandising.

You will greet customers, process transactions, prepare made-to-order items, stock shelves, and keep the store clean and safe while upholding Royal Farms standards.

This role requires reliability, the ability to multitask in a fast-paced environment, and a commitment to safety and excellent customer care.

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to work independently and in a team.
• Ability to multitask in a fast-paced environment.
• Must learn and follow all Royal Farms safety processes.

Responsibilities

• Greet and assist customers with a friendly demeanor.
• Operate the register and handle payments.
• Prepare made-to-order food and beverages per recipes.
• Restock and merchandise store shelves.
• Maintain cleanliness and safe working conditions.
• Follow safety, security, and SOPs.
• Handle fuel transactions and monitor pumps.

Skills

Customer service

Communication

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms is hiring a Customer Service Associate to support the store leadership by delivering friendly, efficient service across food prep, POS, and merchandising.

You will greet customers, process transactions, prepare made-to-order items, stock shelves, and keep the store clean and safe while upholding Royal Farms standards.

This role requires reliability, the ability to multitask in a fast-paced environment, and a commitment to safety and excellent customer care.