Customer Service Associate — Fast-Paced Store Role

Royal Farms; Bellmawr (NJ); On-site; USD 22,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support the store leadership in delivering efficient, safe, and customer-focused operations. You will handle food service, POS transactions, and general store upkeep while following Royal Farms standards of excellence.

The role emphasizes friendly customer engagement, accurate transactions, and adherence to safety practices in a fast-paced environment across shifts, including weekends and holidays.

Qualifications

• Must be at least 16 years old.
• Must have strong communication and customer service skills.
• Must demonstrate the ability to work both independently and as part of a team.
• Must be able to multitask effectively in a fast-paced environment.
• Must learn and follow Royal Farms safety processes and procedures.

Responsibilities

• Greet and assist customers, provide friendly, efficient service and product knowledge.
• Operate the register, handle payments, and manage age-restricted sales with proper ID verification.
• Prepare made-to-order food and beverages following recipes and quality standards.
• Restock and merchandise products, check expiration codes and ensure freshness.
• Maintain store cleanliness and safety; report unsafe conditions to leadership.
• Support SOPs, uphold brand standards, and perform other duties as assigned.

Skills

Communication skills

Customer service

Teamwork

Multitasking

Fast-paced

Job description

Royal Farms is seeking a Customer Service Associate to support the store leadership in delivering efficient, safe, and customer-focused operations. You will handle food service, POS transactions, and general store upkeep while following Royal Farms standards of excellence.

The role emphasizes friendly customer engagement, accurate transactions, and adherence to safety practices in a fast-paced environment across shifts, including weekends and holidays.