Customer Experience Associate — Fast-Paced Retail

Royal Farms; Easton (MD); Hybrid; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support the store leadership by performing a range of store tasks, from food prep to POS and housekeeping, ensuring safe, efficient, and friendly operations. You will greet customers, assist with product selection, handle payments, follow safety procedures, and help maintain clean, well-stocked aisles.

Flexible shifts, weekend availability, and a team-oriented attitude are valued.

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Willingness to learn Royal Farms safety processes.

Responsibilities

• Greet and assist customers with product knowledge.
• Operate the register, handle payments, and manage fuel transactions.
• Prepare made-to-order food and beverages per recipes.
• Restock and check expiration codes; keep store clean and organized.
• Follow safety, sanitation, and SOPs.
• Support store leadership and participate in additional tasks as assigned.

Skills

Customer service

Communication

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms is seeking a Customer Service Associate to support the store leadership by performing a range of store tasks, from food prep to POS and housekeeping, ensuring safe, efficient, and friendly operations. You will greet customers, assist with product selection, handle payments, follow safety procedures, and help maintain clean, well-stocked aisles.

Flexible shifts, weekend availability, and a team-oriented attitude are valued.