Customer Service Associate | Fast-Paced Retail & Food Prep

Royal Farms; Woods Haven (DE); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support store leadership by performing a variety of store-level tasks, including food service preparation, POS transactions, and housekeeping, to ensure safe, efficient, and customer-focused operations.

The role emphasizes friendly customer engagement, accurate product knowledge, and adherence to safety standards, with responsibilities spanning greeting customers, assisting with selections, managing fuel and payments, and maintaining clean,

Qualifications

• Must be at least 16 years old.
• Strong communication and customer service skills.
• Ability to multitask in a fast-paced environment.
• Ability to work independently and as part of a team.
• Learn and follow all safety processes and procedures.

Responsibilities

• Provide outstanding customer service by creating a friendly environment, assisting with product selection, and answering inquiries.
• Operate the register, handle payments, and assist with fuel transactions according to policy.
• Prepare made-to-order food and beverages with accuracy, speed, and quality.
• Restock and merchandise products, check expiration codes, and maintain store cleanliness and organization.
• Follow safety, security, and SOPs; report unsafe conditions promptly.

Skills

Customer service

Communication

Teamwork

Multitasking

Safety procedures

Job description

Royal Farms is seeking a Customer Service Associate to support store leadership by performing a variety of store-level tasks, including food service preparation, POS transactions, and housekeeping, to ensure safe, efficient, and customer-focused operations.

The role emphasizes friendly customer engagement, accurate product knowledge, and adherence to safety standards, with responsibilities spanning greeting customers, assisting with selections, managing fuel and payments, and maintaining clean,