Customer Service Associate — Fast-Paced Retail & Food

Royal Farms; Calvert Heights (MD); On-site; USD 21,000 - 26,000; Full time

Job summary

Royal Farms is seeking a Customer Service Associate to support the store leadership by handling food service prep, POS transactions, and housekeeping, ensuring safe, efficient, and customer-focused operations.

You will greet customers, answer questions, operate registers, verify IDs for age-restricted products, stock shelves, and maintain cleanliness, contributing to brand loyalty and daily store performance.

Qualifications

• Must be able to communicate effectively with customers and teammates.
• Ability to work independently and as part of a team in a fast-paced environment.
• Willingness to learn and follow company safety procedures and processes.
• Demonstrated ability to multitask and handle diverse tasks during a shift.
• Experience in customer service or food service is a plus.

Responsibilities

• Provide outstanding customer service by greeting customers and answering questions.
• Operate the POS register, handle payments, and manage various transactions.
• Prepare and serve food and beverages according to recipes and standards.
• Restock products and maintain clean, organized store environments.
• Adhere to safety, security, and store procedures at all times.

Skills

Customer service

Communication skills

Teamwork

Multitasking

Safety compliance

Job description

Royal Farms is seeking a Customer Service Associate to support the store leadership by handling food service prep, POS transactions, and housekeeping, ensuring safe, efficient, and customer-focused operations.

You will greet customers, answer questions, operate registers, verify IDs for age-restricted products, stock shelves, and maintain cleanliness, contributing to brand loyalty and daily store performance.