Customer Experience Advisor - Fast-Paced Car Wash

Spotless Brands LLC; Norristown (Montgomery County); On-site; USD 30,000 - 40,000; Full time

Job summary

A customer service-oriented company in Norristown is seeking a Customer Service Advisor to be the first point of contact for guests. The role requires enthusiasm, excellent communication skills, and the ability to educate customers on services available. This position suits those who thrive in fast-paced environments and are passionate about customer support. Responsibilities include greeting customers, answering inquiries, promoting memberships, and maintaining a clean environment. Ideal candidates have service experience and are at least 16 years old.

Qualifications

• Preferred prior customer service or sales experience.
• Must be at least 16 years of age.
• Valid driver’s license preferred.

Responsibilities

• Greet customers with enthusiasm at entry points.
• Identify customer needs through open-ended questions.
• Educate customers on service packages.
• Promote and sell memberships and promotions.
• Assist with payment transactions at the kiosk.

Skills

Excellent communication skills

Strong customer service skills

Sales-minded

Organizational skills

Ability to multitask

Education

High School Diploma or equivalent

Tools

Point-of-sale systems

Job description

A customer service-oriented company in Norristown is seeking a Customer Service Advisor to be the first point of contact for guests. The role requires enthusiasm, excellent communication skills, and the ability to educate customers on services available. This position suits those who thrive in fast-paced environments and are passionate about customer support. Responsibilities include greeting customers, answering inquiries, promoting memberships, and maintaining a clean environment. Ideal candidates have service experience and are at least 16 years old.