Customer Experience & Membership Advisor, Car Wash

Spotless Brands LLC; Timonium (MD); On-site; USD 19,000 - 28,000; Full time

Job summary

A leading service provider located in Timonium, Maryland seeks a Customer Service Advisor to enhance customer experiences at car washes and lube centers. This role focuses on greeting customers, explaining services, and promoting memberships in a fast-paced environment. Ideal candidates possess strong communication skills and are passionate about sales and customer service. The position provides opportunities for personal growth and teamwork in ensuring customer satisfaction while upholding safety and cleanliness standards.

Qualifications

• Prior customer service or sales experience preferred.
• Must be able to successfully pass a background check.
• Must be at least 16 years of age.

Responsibilities

• Greet every customer enthusiastically.
• Identify customer needs through open-ended questions.
• Educate customers on services and packages offered.
• Promote and sell memberships and current promotions.

Skills

Excellent communication skills

Customer service and people skills

Sales-minded

Organizational and time management skills

Education

High School Diploma or equivalent preferred

Tools

Point-of-sale systems

Job description

A leading service provider located in Timonium, Maryland seeks a Customer Service Advisor to enhance customer experiences at car washes and lube centers. This role focuses on greeting customers, explaining services, and promoting memberships in a fast-paced environment. Ideal candidates possess strong communication skills and are passionate about sales and customer service. The position provides opportunities for personal growth and teamwork in ensuring customer satisfaction while upholding safety and cleanliness standards.