Customer Experience Specialist - Car Wash & Lube

Spotless Brands LLC; Vineland (NJ); On-site; USD 29,000 - 36,000; Full time

Job summary

A customer-focused service company in Vineland is seeking a Customer Service Advisor to engage with guests and provide exceptional service. Responsibilities include greeting customers, educating them on available services, promoting memberships, and assisting with transactions. Ideal candidates are service-oriented, enjoy connecting with people, and have basic sales experience. This role offers an opportunity to thrive in a fast-paced environment and be part of a dynamic team in a car wash and lube center setting.

Qualifications

• Prior customer service or sales experience is preferred.
• Must be at least 16 years of age (or older where required).
• Valid driver’s license is preferred.

Responsibilities

• Greet every customer with enthusiasm at the point of entry.
• Educate customers on available wash and detail packages.
• Promote and sell memberships and current promotions.
• Assist customers with payment transactions.
• Maintain a clean and organized work area.

Skills

Excellent communication skills

Customer service skills

Sales-minded approach

Organizational skills

Ability to multitask

Education

High School Diploma or equivalent

Tools

Point-of-sale systems

Job description

A customer-focused service company in Vineland is seeking a Customer Service Advisor to engage with guests and provide exceptional service. Responsibilities include greeting customers, educating them on available services, promoting memberships, and assisting with transactions. Ideal candidates are service-oriented, enjoy connecting with people, and have basic sales experience. This role offers an opportunity to thrive in a fast-paced environment and be part of a dynamic team in a car wash and lube center setting.