Customer Experience & Admin Specialist

Crash-Champions-Collision-Repair-Team-1; Traceland North (MS); On-site; USD 14,000 - 29,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions in Mississippi seeks an Office/Administrative Associate to greet customers and handle calls at the front desk. You will support General Managers and Service Advisors while maintaining a professional, organized reception area.

Responsibilities include clerical duties, data entry, and basic accounting tasks such as receivables and payables, with attention to accuracy in month-end statements. Competitive benefits prevail.

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving abilities.
• Multitasking and organizational capabilities.
• Ability to handle a high volume of calls and emails daily.
• Attentiveness and patience.

Responsibilities

• Greet and assist customers promptly and professionally.
• Maintain a clean workspace as the first point of contact.
• Manage incoming calls, walk-ins, and written correspondence and direct as needed.
• Provide clerical support to General Managers and Service Advisors.
• Handle receivables, payables, and data entry into accounting systems and spreadsheets; balance month ends.
• Perform other related duties as assigned.

Skills

Interpersonal skills

Customer service

Analytical thinking

Multitasking

Organizational skills

Job description

Crash Champions in Mississippi seeks an Office/Administrative Associate to greet customers and handle calls at the front desk. You will support General Managers and Service Advisors while maintaining a professional, organized reception area.

Responsibilities include clerical duties, data entry, and basic accounting tasks such as receivables and payables, with attention to accuracy in month-end statements. Competitive benefits prevail.