Customer Experience & Admin Specialist

Crash Champions; Southaven (MS); On-site; USD 14,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

Crash Champions is seeking friendly, customer-focused team members at our Southaven location. You will greet customers, answer calls and emails, and help direct inquiries to the right team.

The role involves basic clerical support for managers and accounting tasks, with a focus on delivering exceptional service and accurate record-keeping. Members enjoy competitive benefits and opportunities within Crash Champions’ growing MSO network.

Qualifications

• Interpersonal and customer service skills required.
• Analytical and problem-solving abilities needed.
• Strong multitasking and organizational capabilities.

Responsibilities

• Greet and assist customers promptly and professionally.
• Manage high-volume calls, walk-ins, and written inquiries.
• Direct issues to the appropriate person or department.
• Provide clerical support to General Managers and Service Advisors.
• Handle receivables/payables and data entry in accounting systems.

Skills

Interpersonal skills

Customer service

Problem-solving

Multitasking

Organizational skills

Phone & email handling

Attentiveness

Patience

Job description

Crash Champions is seeking friendly, customer-focused team members at our Southaven location. You will greet customers, answer calls and emails, and help direct inquiries to the right team.

The role involves basic clerical support for managers and accounting tasks, with a focus on delivering exceptional service and accurate record-keeping. Members enjoy competitive benefits and opportunities within Crash Champions’ growing MSO network.