Client Care Specialist | Fast-Paced, People-First Support

Crash Champions; Mississippi; On-site; USD 14,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

Crash Champions in Mississippi (ZIP 38671) is seeking a Regular Full-Time team member to greet customers, handle calls, and provide clerical support to General Managers and Service Advisors at our Stateline Road location. This on-site role also involves general office duties and customer service excellence.

We offer competitive benefits including medical, dental, vision, life, disability, a 401(k) with match, a referral bonus, and paid holidays.

Qualifications

• Interpersonal and customer service skills required.
• Analytical and problem-solving abilities essential.
• Multitasking and strong organizational capabilities.
• Ability to handle high call and email volumes daily.

Responsibilities

• Greet and assist all customers promptly and professionally.
• Keep the workspace clean as the first point of contact.
• Manage incoming calls, walk-ins, and written correspondence.
• Provide clerical support to GMs and Service Advisors.
• Handle receivables, payables, and entry of data in accounting systems.
• Balance month-end statements and maintain schedules.
• Perform other related duties as assigned.

Skills

Interpersonal skills

Customer service

Analytical thinking

Problem solving

Multitasking

Organizational skills

Communication (phone)

Job description

Crash Champions in Mississippi (ZIP 38671) is seeking a Regular Full-Time team member to greet customers, handle calls, and provide clerical support to General Managers and Service Advisors at our Stateline Road location. This on-site role also involves general office duties and customer service excellence.

We offer competitive benefits including medical, dental, vision, life, disability, a 401(k) with match, a referral bonus, and paid holidays.