Customer Experience & Admin Specialist

Crash-Champions-Collision-Repair-Team-1; Norman (OK); On-site; USD 14,000 - 31,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (“Cash From Crash”)

5 Paid Holidays

Job summary

Crash Champions in Norman, Oklahoma is seeking a friendly, customer-focused administrative teammate to greet customers, answer calls, manage written correspondence, and support General Managers and Service Advisors.

You will help keep the front desk organized, balance month-end statements with accounting support, and ensure a prompt, professional experience for every visitor. Posted pay ranges from $10.00 to $22.30 per hour, with a strong benefits package included.

Qualifications

• Interpersonal and customer service skills required.
• Analytical and problem-solving abilities needed.
• Multitasking and organizational skills required.
• Ability to handle a high volume of calls and emails.
• Attentiveness and patience in interactions.

Responsibilities

• Greet customers and prospective customers in a prompt, professional manner.
• Maintain a clean workspace as the first point of contact.
• Manage incoming calls, walk-in business, and written correspondence.
• Provide clerical support to General Managers and Service Advisors.
• Handle receivables/payables and data entry for accounting systems.
• Balance month-end statements and perform related duties.

Skills

Interpersonal skills

Analytical skills

Multitasking

High-volume communication

Patience

Job description

Crash Champions in Norman, Oklahoma is seeking a friendly, customer-focused administrative teammate to greet customers, answer calls, manage written correspondence, and support General Managers and Service Advisors.

You will help keep the front desk organized, balance month-end statements with accounting support, and ensure a prompt, professional experience for every visitor. Posted pay ranges from $10.00 to $22.30 per hour, with a strong benefits package included.