Customer Experience Specialist – In-Store & Admin

Crash Champions; Thornton (CO); Hybrid; USD 20,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus (Cash From Crash)

5 Paid Holidays

Job summary

Crash Champions is seeking a Regular Full-Time on-site team member at 631 E 120th Avenue, Denver area. The role emphasizes greeting customers, handling calls and emails, and supporting General Managers and Service Advisors with clerical tasks.

Responsibilities include managing receivables and payables, data entry, and maintaining organized records. Competitive benefits and pay range are posted for this Thornton, CO location.

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience.

Responsibilities

• Greet and assist customers promptly and professionally.
• Keep workspace clean as first point of contact.
• Manage incoming calls, walk-ins, and written correspondence and route accordingly.
• Provide clerical and administrative support to General Managers and Service Advisors.
• Handle receivables/ payables and data entry in accounting systems and spreadsheets.
• Perform other related duties as assigned.

Skills

Interpersonal skills

Customer service

Analytical skills

Multitasking

Organizational skills

Phone/email handling

Attention to detail

Job description

Crash Champions is seeking a Regular Full-Time on-site team member at 631 E 120th Avenue, Denver area. The role emphasizes greeting customers, handling calls and emails, and supporting General Managers and Service Advisors with clerical tasks.

Responsibilities include managing receivables and payables, data entry, and maintaining organized records. Competitive benefits and pay range are posted for this Thornton, CO location.