Customer Experience & Admin Coordinator

Crash Champions; Ontario (CA); Hybrid; USD 23,000 - 34,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Group Life Insurance

Disability Insurance

401k Retirement Plan with match

Referral Bonus

5 Paid Holidays

Job summary

Crash Champions is seeking a Regular Full-Time Customer Service/Administrative Associate at our Ontario, CA area location. You will greet customers, manage calls, and support General Managers and Service Advisors, with pay posted at $16.50–$25.00 per hour.

The role requires strong interpersonal and organizational skills, ability to handle high call volume, and attention to detail. We offer medical, dental, vision, life, disability insurance, a 401(k) plan with match, and paid holidays.

Qualifications

• Interpersonal and customer service skills.
• Analytical and problem-solving skills.
• Multitasking and organizational skills.
• Ability to answer a high volume of calls and/or emails daily.
• Attentiveness and patience

Responsibilities

• Greet and assist all customers and prospective customers promptly and professionally.
• Maintain clean workspace as the first point of contact.
• Manage all incoming calls, walk-in business, and written correspondence and route to the appropriate person or department.
• Provide clerical and administrative support to the General Managers and Service Advisors.
• Handle receivables/payables, enter information into accounting systems and balance month-end statements.
• Perform other related duties as assigned

Skills

Interpersonal

Customer service

Analytical thinking

Multitasking

Patience

Job description

Crash Champions is seeking a Regular Full-Time Customer Service/Administrative Associate at our Ontario, CA area location. You will greet customers, manage calls, and support General Managers and Service Advisors, with pay posted at $16.50–$25.00 per hour.

The role requires strong interpersonal and organizational skills, ability to handle high call volume, and attention to detail. We offer medical, dental, vision, life, disability insurance, a 401(k) plan with match, and paid holidays.