Customer Engagement Specialist - Homeowner Consultations
Renewal by Andersen | Esler Companies
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Job summary
Renewal by Andersen | Esler Companies seeks a Customer Engagement Specialist to be the first point of contact for homeowners exploring window and door replacement. In a performance-driven, people-focused culture, you’ll handle inbound and outbound calls, qualify leads, schedule in-home consultations, and deliver an exceptional customer experience.
Collaborate with sales and operations, use CRM tools to track interactions, and follow up with prospects.
Job description
Renewal by Andersen | Esler Companies seeks a Customer Engagement Specialist to be the first point of contact for homeowners exploring window and door replacement. In a performance-driven, people-focused culture, you’ll handle inbound and outbound calls, qualify leads, schedule in-home consultations, and deliver an exceptional customer experience.
Collaborate with sales and operations, use CRM tools to track interactions, and follow up with prospects.
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