Customer Engagement & Quote Specialist

Kirby Risk; Lafayette (IN); Vor Ort; USD 42.000 - 56.000; Vollzeit

Benefits dieser Stelle

Medical, RX, Dental, and Vision

Life insurance & EAP

Tuition reimbursement & on-the-job培训

401(k) with company match & Profit Sh.

Paid Time Off (PTO)

Zusammenfassung

Kirby Risk Service Center in Indiana seeks a Customer Engagement Specialist to drive quotes, price negotiations, and timely order scheduling. You will work with purchasing, production, and shipping to ensure on-time delivery while maintaining strong customer relationships.

The role emphasizes profitability and service excellence in a fast-paced manufacturing environment. Ideal candidates bring a high school diploma or GED with 2+ years of experience, strong math and interpersonal skills, and

Qualifikationen

• High School diploma or GED required, plus equivalent work experience.
• College coursework or 2+ years relevant work experience.
• Entrepreneurial approach to balance winning new orders while improving profit margin.
• Strong math skills to manage product cost data.
• Strong interpersonal and telephone etiquette.
• Proficient in Microsoft Office (PowerPoint, Word, Excel).

Aufgaben

• Create quotes and negotiate pricing to drive profitability.
• Schedule orders and manage quotations.
• Collaborate with purchasing to provide bidding information for raw components.
• Coordinate with production, purchasing, and shipping to ensure on-time delivery.
• Maintain relationships with internal and external customers for service excellence.
• Review and resolve customer concerns, quality issues, and payment discrepancies.

Kenntnisse

Negotiation

Math skills

Interpersonal skills

Customer service

Telephone etiquette

Ausbildung

High School diploma/GED

College coursework or 2+ years experience

Tools

Microsoft Office

Jobbeschreibung

Kirby Risk Service Center in Indiana seeks a Customer Engagement Specialist to drive quotes, price negotiations, and timely order scheduling. You will work with purchasing, production, and shipping to ensure on-time delivery while maintaining strong customer relationships.

The role emphasizes profitability and service excellence in a fast-paced manufacturing environment. Ideal candidates bring a high school diploma or GED with 2+ years of experience, strong math and interpersonal skills, and