Customer-Driven Teller: Elevate Financial Wellness

Northwest Bank; Warsaw (IN); On-site; USD 31,000 - 42,000; Full time

Job summary

Northwest Bank in Warsaw, IN seeks a friendly teller to welcome customers, efficiently process transactions, and resolve issues with accuracy. You will balance drawers, assist with daily operations, and engage with customers to promote financial wellness.

The role requires strong service orientation, cash handling experience, and the ability to refer opportunities to the appropriate team while maintaining security and compliance.

Qualifications

• Customer service experience preferred.
• Cash handling experience preferred.
• Banking and/or retail experience preferred.

Responsibilities

• Assist customers with questions, problem resolution, and needs.
• Balance teller drawer daily and participate in meetings and controls.
• Promote Northwest’s customer experience and education on bank products.
• Refer customers to the appropriate team for complex requests or products.

Skills

Customer service

Cash handling

Communication

Teamwork

Problem solving

Attention to detail

Time management

Education

High School Diploma or equivalent

Tools

Teller System

Microsoft Office

Job description

Northwest Bank in Warsaw, IN seeks a friendly teller to welcome customers, efficiently process transactions, and resolve issues with accuracy. You will balance drawers, assist with daily operations, and engage with customers to promote financial wellness.

The role requires strong service orientation, cash handling experience, and the ability to refer opportunities to the appropriate team while maintaining security and compliance.