Champion Teller: Elevate Customer Wellness & Service

Northwest-Bank; Winchester (IN); On-site; USD 32,000 - 42,000; Full time

Job summary

Northwest Bank in Winchester, IN seeks a friendly Teller to welcome customers, process transactions accurately, and resolve questions with a focus on service excellence.

You will balance cash drawer daily, participate in team meetings, and educate customers about bank products while referring complex requests to the appropriate specialist. Weekend and evening shifts may be required, with emphasis on security and compliance across in-person, phone, and email interactions.

Qualifications

• Experience in customer service and cash handling preferred.
• Banking or retail experience preferred.
• Ability to learn bank products and services.

Responsibilities

• Greet customers and respond to inquiries with courtesy.
• Process transactions accurately and balance cash drawer daily.
• Resolve problems and refer complex requests to the appropriate team member.
• Educate customers on bank products and services and cross-sell when appropriate.
• Support branch opening/closing tasks and participate in audits.

Skills

Customer service

Cash handling

Communication

Teamwork

Problem solving

Attention to detail

Education

High school diploma or equivalent

Tools

Teller system

Microsoft Office

Job description

Northwest Bank in Winchester, IN seeks a friendly Teller to welcome customers, process transactions accurately, and resolve questions with a focus on service excellence.

You will balance cash drawer daily, participate in team meetings, and educate customers about bank products while referring complex requests to the appropriate specialist. Weekend and evening shifts may be required, with emphasis on security and compliance across in-person, phone, and email interactions.