Customer-Focused Teller: Drive Financial Wellness

Northwest-Bank; Warsaw (IN); On-site; USD 28,000 - 36,000; Full time

Job summary

Northwest is seeking a Teller in Warsaw, IN to provide exceptional customer service, process transactions accurately, and balance cash drawers daily. You will greet customers, resolve issues, educate on bank products, and refer complex requests to the appropriate team.

You may assist with branch opening/closing and maintain compliance with bank policies. Strong cash handling and customer service experience are preferred, with knowledge of teller systems and basic office software valued.

Qualifications

• High School Diploma or equivalent preferred.
• Experience in customer service or retail is preferred.
• Cash handling experience is preferred.

Responsibilities

• Balance teller drawer daily and assist with operations tasks.
• Greet customers, answer questions, resolve issues, and educate about bank products.
• Refer customers to the appropriate team for complex requests or products.
• Participate in branch opening/closing tasks and follow security procedures.
• Support compliance with bank policies and risk controls.

Skills

Cash handling

Customer service

Banking knowledge

Teller System

Microsoft Office

Education

High School Diploma or equivalent

Tools

Teller System

Microsoft Office

Job description

Northwest is seeking a Teller in Warsaw, IN to provide exceptional customer service, process transactions accurately, and balance cash drawers daily. You will greet customers, resolve issues, educate on bank products, and refer complex requests to the appropriate team.

You may assist with branch opening/closing and maintain compliance with bank policies. Strong cash handling and customer service experience are preferred, with knowledge of teller systems and basic office software valued.