Customer-Driven Store Lead & Ops Champion

Five Below; Skokie (IL); On-site; USD 18,000 - 26,000; Full time

Job summary

Five Below in Skokie, IL is seeking a Retail Store Manager to lead daily operations, ensure outstanding customer service, and drive sales. You will supervise crew, oversee opening/closing, and train associates to deliver Five Below's fast, friendly checkout experience.

The role requires at least 1 year of management experience, a high school diploma (college experience preferred), and strong communication skills. Flexible scheduling is part of the job.

Qualifications

• High School Diploma or equivalent; College experience preferred.
• Minimum 1 year of management experience.
• Excellent verbal and written communication skills.
• Ability to multi-task under pressure; proactive problem solving.

Responsibilities

• Wows customers with personal contact and a fast, friendly checkout experience.
• Oversees daily activities of store associates and staff; ensures duties are performed.
• Manages opening/closing procedures including cash, alarms and store readiness.
• Trains associates on policies, product knowledge and procedures to improve performance.
• Drives store sales while controlling expenses through merchandising and service quality.

Skills

Store management experience

Customer service excellence

Strong communication skills

Ability to multi-task

Flexible schedule

Education

High School Diploma or equivalent

College experience preferred

Job description

Five Below in Skokie, IL is seeking a Retail Store Manager to lead daily operations, ensure outstanding customer service, and drive sales. You will supervise crew, oversee opening/closing, and train associates to deliver Five Below's fast, friendly checkout experience.

The role requires at least 1 year of management experience, a high school diploma (college experience preferred), and strong communication skills. Flexible scheduling is part of the job.