Customer-Driven Retail Sales Associate

Macy's; Santa Barbara (CA); On-site; USD 22,041 - 30,307; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program withmental

401(k) match

Paid time off

Eight paid holidays

Career development

Volunteer opportunities

Job summary

Macy's in Santa Barbara is seeking a Retail Selling Colleague to deliver outstanding customer service and drive sales on the sales floor and in fitting rooms. You will use product knowledge to offer personalized recommendations and create memorable shopping experiences for every guest.

You will help keep the store welcoming and organized, support merchandise movement, and participate in achieving daily targets while building loyalty through genuine hospitality and accurate transactions.

Qualifications

• Ability to work flexible days, evenings, weekends and holidays.
• Excellent communication with customers, colleagues and supervisors.
• Ability to read and understand policies and safety rules in English.
• Comfortable collaborating with customers and teammates.
• Aptitude for meeting daily sales goals.
• Willingness to learn about products and trends.
• Able to handle electronic devices and process transactions.

Responsibilities

• Greet customers and build relationships to drive sales.
• Present personalized recommendations and connect customers with products.
• Maintain clean, organized selling floor and fitting rooms.
• Finish strong by sharing loyalty program benefits and thanking customers.
• Collaborate with teammates to meet store goals and promote excellent service.

Skills

Customer service

Sales

Teamwork

Communication

Flexibility

English proficiency

Job description

Macy's in Santa Barbara is seeking a Retail Selling Colleague to deliver outstanding customer service and drive sales on the sales floor and in fitting rooms. You will use product knowledge to offer personalized recommendations and create memorable shopping experiences for every guest.

You will help keep the store welcoming and organized, support merchandise movement, and participate in achieving daily targets while building loyalty through genuine hospitality and accurate transactions.