Customer-Focused Retail Sales Pro

Macy's; Santa Ana (CA); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) matching

Paid time off

Holiday pay

Health coverage

Career development

Job summary

Macy's is seeking a Retail Selling Colleague in Santa Ana, CA. You will blend selling with genuine hospitality to create memorable shopping experiences. You’ll greet customers, offer personalized recommendations, and connect them with products and services while meeting sales goals on the sales floor and fitting rooms.

The role emphasizes teamwork, strong product knowledge, and a friendly, helpful attitude to ensure customers feel welcome from the moment they walk in and throughout their visit.

Qualifications

• Customer-focused approach with strong communication.
• Ability to meet daily sales goals and participate in promotions.
• Clear English reading and comprehension of policies.
• Comfortable working with customers and colleagues.

Responsibilities

• Greet customers and understand their needs to offer personalized recommendations.
• Maintain a clean, organized selling floor and fitting rooms.
• Achieve sales targets and promote Macy's Loyalty program.
• Assist with inventory, signage, and merchandise moves.
• Provide friendly service on the sales floor and in fitting rooms.

Skills

Customer service

Communication

Teamwork

Flexibility

Tools

POS systems

Cash handling

Job description

Macy's is seeking a Retail Selling Colleague in Santa Ana, CA. You will blend selling with genuine hospitality to create memorable shopping experiences. You’ll greet customers, offer personalized recommendations, and connect them with products and services while meeting sales goals on the sales floor and fitting rooms.

The role emphasizes teamwork, strong product knowledge, and a friendly, helpful attitude to ensure customers feel welcome from the moment they walk in and throughout their visit.