Customer-Driven Retail Associate: Sales & Service Pro

Macy's; Glendale (AZ); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Health, vision, dental, life insurance

Job summary

Macy's is hiring a Retail Selling Colleague to create memorable shopping experiences through warm, personalized service and product knowledge. You will engage customers on the sales floor and in fitting rooms, helping them find the right items and services while meeting selling goals.

Full-time team members help keep the store welcoming, clean, and well-merchandised, contributing to positive customer stories and loyalty.

Qualifications

• Customer service mindset and a friendly, helpful demeanor.
• Ability to understand customer needs and provide personalized recommendations.
• Comfort with engaging customers and building relationships.

Responsibilities

• Greet customers, assist with product selection, and drive sales.
• Maintain clean, organized selling floor and share knowledge of promotions.
• Explain Loyalty program benefits and ensure a positive store experience.

Skills

Customer service

Sales

Communication

Teamwork

Job description

Macy's is hiring a Retail Selling Colleague to create memorable shopping experiences through warm, personalized service and product knowledge. You will engage customers on the sales floor and in fitting rooms, helping them find the right items and services while meeting selling goals.

Full-time team members help keep the store welcoming, clean, and well-merchandised, contributing to positive customer stories and loyalty.