Retail Sales & Customer Experience Specialist

Macy's; Santa Clara (CA); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Employee discount

Health benefits

401(k) match

Paid time off

Holidays

Career development

Volunteer opportunities

Job summary

Macy's in Santa Clara, CA is seeking Retail Selling Colleagues to deliver exceptional service and drive sales. You will greet customers, assess needs, recommend products, and connect them with services while maintaining a welcoming store environment.

This role emphasizes teamwork, a flexible schedule, and on-floor engagement to turn shopper visits into loyal experiences. You will be part of a dynamic Macy's team focused on achieving daily goals through genuine hospitality and smart selling.

Qualifications

• Flexible availability including days, evenings, weekends and holidays.
• Strong communication with customers, co-workers and supervisors.
• Read and understand employment policies and safety rules in English.
• Enjoy meeting people, learning about them, and sharing information.
• Work well in a team but can work independently when needed.
• Comfortable operating electronic devices and checkout hardware.

Responsibilities

• Greet customers warmly and build relationships to encourage return visits.
• Maintain a clean, organized, and inviting sales floor and fitting rooms.
• Assist customers with product selections and answer questions.
• Promote loyalty program benefits and assist with checkout and packing.
• Collaborate with teammates to meet daily selling goals.

Skills

Flexible availability

Customer focus

Effective communication

English policies comprehension

Team oriented

Independent worker

Technology proficient

Tools

Cash register

Handheld devices

Job description

Macy's in Santa Clara, CA is seeking Retail Selling Colleagues to deliver exceptional service and drive sales. You will greet customers, assess needs, recommend products, and connect them with services while maintaining a welcoming store environment.

This role emphasizes teamwork, a flexible schedule, and on-floor engagement to turn shopper visits into loyal experiences. You will be part of a dynamic Macy's team focused on achieving daily goals through genuine hospitality and smart selling.