Customer-Centric Retail Sales Associate

Macy's; Santa Maria (CA); On-site; USD 20,664 - 27,552; Full time

Benefits offered by this job

Merchandise discounts

401(k) match

Paid time off

Job summary

Macy's is seeking a Retail Selling Colleague to deliver outstanding customer experiences while meeting sales goals. You will greet customers, understand their needs, and guide them to the right products with personal recommendations.

You will help keep the selling floor organized, support merchandise movements, and highlight Macy's Loyalty program benefits to shoppers, contributing to a welcoming and efficient store environment.

Qualifications

• Ability to greet customers and understand their needs, then offer personalized recommendations.
• A friendly, genuine hospitality approach that builds trust and loyalty.
• Comfort with working in a fast paced retail environment and meeting daily sales goals.
• Ability to work both on the sales floor and in the fitting room.

Responsibilities

• Greet customers and engage in friendly conversations to drive sales and loyalty.
• Keep the sales floor clean, organized, and inviting for customers.
• Support merchandise moves and signage updates as needed.
• Explain and promote Macy's Loyalty program benefits to customers.

Skills

Customer service

Communication

Teamwork

Flexible availability

Tools

Cash register

Handheld devices

POS system

Job description

Macy's is seeking a Retail Selling Colleague to deliver outstanding customer experiences while meeting sales goals. You will greet customers, understand their needs, and guide them to the right products with personal recommendations.

You will help keep the selling floor organized, support merchandise movements, and highlight Macy's Loyalty program benefits to shoppers, contributing to a welcoming and efficient store environment.