Customer-Driven Retail Selling Specialist

Macy's; Fort Lauderdale (FL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality and create standout shopping experiences. You’ll understand customer needs, offer personalized recommendations, and connect them with products and services on the sales floor or in the fitting room.

You’ll help meet sales targets through customer engagement, learn current promotions, and keep the space clean and welcoming for every visitor. This role emphasizes teamwork and excellent service.

Qualifications

• Flexible availability including weekends and holidays with reliable attendance.
• Ability to communicate effectively with customers, co-workers and supervisors in English.
• Strong customer service mindset with daily sales goal focus.
• Willingness to work as part of a collaborative team.

Responsibilities

• Greet customers, understand needs, and offer personalized product recommendations.
• Engage customers to reach sales goals and drive loyalty through smart selling.
• Maintain a clean, organized, and inviting sales floor and fitting rooms.
• Explain Loyalty program benefits and assist customers through the purchase process.

Skills

Flexible availability

Effective communication

Customer focus

Teamwork

Goal-oriented selling

Comfort with technology

Tools

Cash register

Handheld devices

Computers

Job description

Macy's is seeking a Retail Selling Colleague to blend selling with genuine hospitality and create standout shopping experiences. You’ll understand customer needs, offer personalized recommendations, and connect them with products and services on the sales floor or in the fitting room.

You’ll help meet sales targets through customer engagement, learn current promotions, and keep the space clean and welcoming for every visitor. This role emphasizes teamwork and excellent service.