Hospitality-Driven Retail Sales Associate

Macy's; Mission Viejo (CA); On-site; USD 19,000 - 30,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

Job summary

Macy's is seeking a Retail Selling Colleague to deliver personalized recommendations and connect customers with the right products and services. You will help create memorable shopping experiences on the sales floor and in the fitting room, while staying focused on achieving selling goals through customer engagement and smart selling behaviors.

Join Macy's to contribute to a warm, inviting environment, maintain an organized space, and help customers feel welcome from the moment they enter.

Qualifications

• Flexible availability including days, evenings, weekends, and holidays.
• Ability to communicate effectively with customers, co-workers, and supervisors.
• Read and understand employment policies and safety rules in English.
• Goal-oriented with daily sales goal challenges.
• Enjoy meeting people and learning about them.
• Resourceful and adaptable to changing priorities.
• Work both independently and in a team.
• Comfortable using electronic devices and POS systems.

Responsibilities

• Greet customers and build relationships to drive sales.
• Maintain clean, organized sales floor and fitting rooms.
• Learn about new arrivals and promotions to engage customers.
• Explain loyalty program benefits and assist with transactions.
• Support merchandise moves and ensure clear pricing and signage.

Skills

Customer service

Sales goals

Teamwork

Hospitality

Product knowledge

Job description

Macy's is seeking a Retail Selling Colleague to deliver personalized recommendations and connect customers with the right products and services. You will help create memorable shopping experiences on the sales floor and in the fitting room, while staying focused on achieving selling goals through customer engagement and smart selling behaviors.

Join Macy's to contribute to a warm, inviting environment, maintain an organized space, and help customers feel welcome from the moment they enter.