Customer-Driven Glasses Sales Lead

Warby Parker; Chantilly (VA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Paid holidays

Vacation days

Free eyewear

Employee stock purchase plan

EAP

Job summary

Warby Parker is seeking a Sales Supervisor to create exceptional customer experiences across our stores. You will lead selling on the floor, assist with front-of-house operations, and participate in store initiatives when a manager is away.

The role requires retail experience plus 6+ months in a management position, with strong communication and a proactive, entrepreneurial mindset. You’ll contribute to an inclusive, energetic store culture and help drive sales.

Qualifications

• 6+ months of experience in a management role.
• Professional retail experience with a customer focus.
• Excellent interpersonal and communication skills.
• Ability to stay cool under pressure and adapt quickly.
• Entrepreneurial spirit with proactive problem-solving.
• Curious and eager to learn; team player.

Responsibilities

• Lead selling on the floor, and front-of-house operations when a manager is not present.
• Open and close the store.
• Communicate Warby Parker's values to customers and promote service-minded environment.
• Provide exceptional product knowledge and thoughtful style advice.
• Foster an inclusive culture and lead by example.

Skills

Customer service

Leadership

Communication

Retail experience

Job description

Warby Parker is seeking a Sales Supervisor to create exceptional customer experiences across our stores. You will lead selling on the floor, assist with front-of-house operations, and participate in store initiatives when a manager is away.

The role requires retail experience plus 6+ months in a management position, with strong communication and a proactive, entrepreneurial mindset. You’ll contribute to an inclusive, energetic store culture and help drive sales.