Customer-Driven Banker II: Grow Retail Relationships

Woodforest National Bank; Lumberton (NC); On-site; USD 42,000 - 64,000; Full time

Job summary

Woodforest National Bank in Lumberton, NC seeks a Banker to deliver the Woodforest Experience through exceptional service and proactive product recommendations. You will build local customer relationships, promote digital tools, and help drive branch goals.

The role emphasizes ownership, service, and community engagement, with opportunities for growth in a fast-paced retail banking environment. Minimum 2 years in retail sales or customer service preferred.

Qualifications

• Proven ability to identify customer needs and offer banking solutions.
• Strong communication and interpersonal skills.
• Comfort with sales concepts in a retail banking setting.
• Ability to follow policies, procedures, and regulatory guidelines.
• Willingness to learn products and services quickly.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve individual sales goals through conversations and referrals.
• Resolve customer inquiries at first contact with internal partners as needed.
• Maintain accurate transactions, open accounts, and ensure compliance.
• Explain complex products in simple terms.

Skills

Sales oriented

Excellent communication

Problem solving

Customer service

Education

High School Diploma or equivalent

Job description

Woodforest National Bank in Lumberton, NC seeks a Banker to deliver the Woodforest Experience through exceptional service and proactive product recommendations. You will build local customer relationships, promote digital tools, and help drive branch goals.

The role emphasizes ownership, service, and community engagement, with opportunities for growth in a fast-paced retail banking environment. Minimum 2 years in retail sales or customer service preferred.