Retail Banking Relationship Specialist

Woodforest National Bank; Greenville (NC); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Competitive base pay

Paid time away

Medical coverage

ESOP/401(k) match

Career growth opportunities

Job summary

Woodforest National Bank in Greenville, NC, is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience and building strong retail relationships.

You will focus on exceptional service, proactive marketing of banking products, and operational excellence in a busy branch environment. This role emphasizes ownership, service, community impact, and integrity in daily interactions.

Qualifications

• Minimum of 2 years of relevant retail sales and/or customer service experience.
• Prior in-store retail banking experience preferred but not required.
• Strong communication, organizational, and problem-solving skills.

Responsibilities

• Identify customer needs and recommend banking solutions.
• Achieve sales goals through proactive conversations and referrals.
• Resolve customer inquiries at first contact with internal support as needed.
• Maintain accurate transaction processing and account opening per policy.
• Explain complex banking solutions in simple terms.
• Provide warm, personalized customer interactions daily.
• Support digital banking tools and platforms.

Skills

Retail sales

Customer service

Problem-solving

Communication

Education

High School Diploma

Job description

Woodforest National Bank in Greenville, NC, is seeking a Banker to serve as a frontline ambassador, delivering the Woodforest Experience and building strong retail relationships.

You will focus on exceptional service, proactive marketing of banking products, and operational excellence in a busy branch environment. This role emphasizes ownership, service, community impact, and integrity in daily interactions.