Customer-Driven Admin & Inventory Coordinator

Parking; Woburn (MA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Long-Term Disability Insurance

Health Savings Accounts

Flexible Spending Accounts

Short Term Disability

Life Insurance

Job summary

Amano McGann is seeking a capable administrative specialist to support the Branch Office with daily operations, answer phone lines, discuss services with clients, and enter service calls into Microsoft Dynamics GP.

Responsibilities include dispatching field technicians, inventory control, shipping/receiving, invoicing, collections, and general administrative tasks; strong communication and multitasking are essential in a collaborative environment.

Qualifications

• Demonstrate strong oral and written communication skills.
• Skilled at using Microsoft Office
• Proficient knowledge of Microsoft Dynamics
• Ability to multi-task in a fast paced environment
• Have a Customer service orientation, with strong problem solving skills
• Ability to learn new software and product lines quickly.
• Proficient with inventory control and procedures
• Ability to establish solid relationships with clients and vendors

Responsibilities

• Answer incoming phone calls with a pleasant demeanor and address caller needs or forward as necessary.
• Dispatch and track Field Service Technicians.
• Enter service calls into Microsoft Dynamics GP.
• Order, ship/receive, and inventory control.
• Invoicing and collections; support office personnel and staff.
• Maintain in-house inventory and filing system; process shipments (UPS / Fed-Ex).
• Support and assist with general administrative tasks as required.

Skills

Oral & written comms

Microsoft Office

Customer service

Multitasking

Relationship building

Learn new software

Inventory control

Team player

Tools

Microsoft Dynamics

Job description

Amano McGann is seeking a capable administrative specialist to support the Branch Office with daily operations, answer phone lines, discuss services with clients, and enter service calls into Microsoft Dynamics GP.

Responsibilities include dispatching field technicians, inventory control, shipping/receiving, invoicing, collections, and general administrative tasks; strong communication and multitasking are essential in a collaborative environment.