Administrative & Inventory Coordinator (Dispatch & CS)

Amano McGann, Inc.; Woburn (MA); On-site; USD 40,000 - 55,000; Full time

Job summary

Amano McGann, Inc. in Woburn, MA is seeking an organized administrative professional to support the Branch Office.

You will handle phones, service calls, data entry in Microsoft Dynamics GP, dispatch field technicians, manage inventory, shipping/receiving, invoicing and collections, and general office support. The role emphasizes customer service, multitasking in a fast-paced environment, and the ability to learn new software quickly while maintaining strong relationships with clients and

Qualifications

• Excellent communication skills, both oral and written.
• Customer service orientation with problem solving.
• Ability to learn new software quickly and adapt to multiple tasks.

Responsibilities

• Answer incoming phone calls and route as needed to assist clients.
• Enter service calls into Microsoft Dynamics GP and track dispatch of Field Service Technicians.
• Maintain in-house inventory with accurate accounting and order fulfillment.
• Process shipping/receiving, invoicing and collections, and general office tasks.

Skills

Oral and written communication

Customer service

Microsoft Office

Microsoft Dynamics GP

Inventory control

Team player

Multi-tasking

Problem solving

Tools

Microsoft Office

Microsoft Dynamics GP

Job description

Amano McGann, Inc. in Woburn, MA is seeking an organized administrative professional to support the Branch Office.

You will handle phones, service calls, data entry in Microsoft Dynamics GP, dispatch field technicians, manage inventory, shipping/receiving, invoicing and collections, and general office support. The role emphasizes customer service, multitasking in a fast-paced environment, and the ability to learn new software quickly while maintaining strong relationships with clients and