Customer Concierge & Pick-Up Specialist

Floor & Decor Holdings Inc.; Austin (TX); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Bonus opportunities

401k with company match

Medical insurance

Paid time off

Job summary

Floor & Decor is hiring for roles that involve greeting customers and managing the customer storage pick-up process. Positions include both full-time and part-time options, with base pay starting at $17 per hour, higher for experienced candidates.

Responsibilities include assisting customers, verifying pick-up identities, and providing product knowledge while maintaining a clean, organized store environment. This role requires strong communication and teamwork in a busy retail setting.

Qualifications

• Retail sales experience or equivalent
• Excellent communication skills (verbal and written)
• Ability to work in a fast-paced environment

Responsibilities

• Greet customers and manage customer storage pick-up process
• Verify identity of person picking up orders
• Provide product knowledge and answer questions
• Maintain store appearance and stock according to brand standards
• Follow safety SOPs and store procedures

Skills

Excellent communication

Interpersonal skills

Strong computer skills

Self-starter

Tools

POS system

Job description

Floor & Decor is hiring for roles that involve greeting customers and managing the customer storage pick-up process. Positions include both full-time and part-time options, with base pay starting at $17 per hour, higher for experienced candidates.

Responsibilities include assisting customers, verifying pick-up identities, and providing product knowledge while maintaining a clean, organized store environment. This role requires strong communication and teamwork in a busy retail setting.