Customer-Centric Teller: Elevate Banking & Service

Santander; Maryland; On-site; USD 30,000 - 47,000; Full time

Job summary

Santander in Worcester, MA is seeking a Full Time Teller to deliver outstanding customer service, process transactions and support branch operations. You will handle deposits, withdrawals, transfers, and cash with accuracy while adhering to policies and risk controls.

This role emphasizes cross-selling, digital tool education, and teamwork in a fast-paced environment. Strong communication, attention to detail, and a willingness to work weekends/evenings will help you succeed.

Qualifications

• High school diploma, GED or equivalent work experience.
• 6+ months cash handling experience.
• 6+ months demonstrated customer service experience.
• Ability to follow policies and procedures.
• Comfortable using digital tools and basic math.
• Weekend/evening availability.

Responsibilities

• Provide exceptional customer service and assist with banking needs.
• Process deposits, withdrawals and transfers.
• Handle cash and maintain cash drawer balances.
• Adhere to bank policies and risk management.
• Cross-sell bank products to deepen relationships.
• Educate customers on self-service options.
• Support audits and operational tasks.
• Maintain a clean, welcoming workspace.
• Support nearby branches as needed.

Skills

Customer service

Cash handling

Communication

Attention to detail

Multi-tasking

Digital tools

Spanish language

Education

High school diploma

Tools

Microsoft Office

Job description

Santander in Worcester, MA is seeking a Full Time Teller to deliver outstanding customer service, process transactions and support branch operations. You will handle deposits, withdrawals, transfers, and cash with accuracy while adhering to policies and risk controls.

This role emphasizes cross-selling, digital tool education, and teamwork in a fast-paced environment. Strong communication, attention to detail, and a willingness to work weekends/evenings will help you succeed.