Bank Teller: Elevate Customer Experience & Cash Handling

Santander; Weymouth (MA); On-site; USD 30,000 - 47,000; Full time

Job summary

Santander is hiring a Full Time Teller in Weymouth, MA to assist customers with banking needs, process transactions, and uphold accuracy and security. The role emphasizes exceptional service, fraud awareness, and cross-selling opportunities within a fast-paced branch environment.

The position requires a high school diploma or GED and at least 6 months of cash handling and customer service experience. Weekend/evening hours may be required.

Qualifications

• 6+ months cash handling experience.
• 6+ months demonstrated customer service experience.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools and technology to engage customers.
• Energetic, organized and able to multi-task in a fast-paced environment.
• Understands the necessity and value of accuracy and attention to detail.
• Computer proficiency and basic math skills.
• Ability to work branch hours, including weekends and evenings.

Responsibilities

• Provide elevated customer service by welcoming customers and assisting with banking needs.
• Process transactions including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies, compliance, and risk management to prevent fraud.
• Recognize opportunities and cross-sell bank products to deepen relationships.
• Educate customers on self-service options using digital tools.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean, organized work area and welcoming environment.
• Responsibilities may extend to nearby branches as needed.

Skills

Cash handling

Customer service

Cross-sell banking products

Digital tools proficiency

Attention to detail

Communication skills

Teamwork

Education

High school diploma or GED

Job description

Santander is hiring a Full Time Teller in Weymouth, MA to assist customers with banking needs, process transactions, and uphold accuracy and security. The role emphasizes exceptional service, fraud awareness, and cross-selling opportunities within a fast-paced branch environment.

The position requires a high school diploma or GED and at least 6 months of cash handling and customer service experience. Weekend/evening hours may be required.