Customer-Centric Bank Teller | Tech-Savvy & Growth‑Oriented

Banco Santander SA; Massachusetts; On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Benefits package

Job summary

Santander is seeking a Full Time Teller in Roxbury, MA to provide exceptional customer service and handle routine transactions. You will process deposits, withdrawals, and transfers, maintain cash drawer accuracy, and comply with policies.

The role includes cross-selling opportunities and supporting branch operations to ensure a smooth customer experience. The position requires a High school diploma or GED, cash handling and customer service experience, and the ability to work flexible hours

Qualifications

• High school diploma or GED required.
• 6+ months cash handling experience.
• 6+ months demonstrated customer service experience.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk.
• Ability to follow directions, policies, and procedures.
• Effective listening and communication skills.
• Comfortable using digital tools to engage customers.
• Energetic, organized and able to multi-task in a fast-paced environment.
• Attention to detail and accuracy.
• Computer proficiency and basic math skills.
• Ability to work branch hours, including weekends and evenings.

Responsibilities

• Process transactions including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management protocols.
• Recognize opportunities and cross-sell bank products.
• Educate customers on self-service options using digital tools.
• Assist with custodianship, audits, and other operational tasks.
• Maintain a clean, welcoming work area.
• Support nearby branches as needed.

Skills

Cash handling

Customer service

Attention to detail

Communication

Digital tools

Multi-tasking

Math skills

Time management

Risk awareness

Flexibility

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander is seeking a Full Time Teller in Roxbury, MA to provide exceptional customer service and handle routine transactions. You will process deposits, withdrawals, and transfers, maintain cash drawer accuracy, and comply with policies.

The role includes cross-selling opportunities and supporting branch operations to ensure a smooth customer experience. The position requires a High school diploma or GED, cash handling and customer service experience, and the ability to work flexible hours