Customer-Focused Teller – Cash Handling & Service

Banco Santander SA; Worcester (MA); On-site; USD 30,000 - 47,000; Full time

Job summary

Banco Santander SA in Worcester, MA is seeking a Full Time Teller to provide exceptional customer service, handle transactions, and promote banking products. You will work a fast-paced environment, maintain accurate cash drawers, and assist customers with various financial needs.

The role requires a high school diploma or GED, cash handling and customer service experience, and the ability to use digital tools.

Qualifications

• 6+ months cash handling experience.
• 6+ months customer service experience.
• Bilingual Spanish language skills preferred.
• Excellent customer service skills and a passion for helping others.
• Ability to follow directions, policies, and procedures.
• Comfortable using digital tools and technology to engage customers.
• Able to work weekends and evenings.

Responsibilities

• Provide exceptional customer service and resolve concerns.
• Process deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Cross-sell bank products to deepen customer relationships.
• Educate customers on self-service options using digital tools.

Skills

Cash Handling

Customer Service

Bilingual Spanish

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Banco Santander SA in Worcester, MA is seeking a Full Time Teller to provide exceptional customer service, handle transactions, and promote banking products. You will work a fast-paced environment, maintain accurate cash drawers, and assist customers with various financial needs.

The role requires a high school diploma or GED, cash handling and customer service experience, and the ability to use digital tools.