Customer-Focused Teller – Fast-Paced Banking

Santander; Boston (MA); On-site; USD 30,000 - 47,000; Full time

Benefits offered by this job

Santander Benefits

Job summary

Santander in Boston seeks a Teller to assist customers with deposits, withdrawals, transfers, and daily transactions while delivering friendly, accurate service and maintaining cash drawer accuracy.

The role emphasizes adherence to policies, risk awareness, cross-selling of bank products, and use of digital tools to guide customers toward self-service options, including weekend/evening shifts.

Qualifications

• High school diploma or GED required.
• 6+ months cash handling experience required.
• 6+ months customer service experience required.
• Excellent customer service skills and a passion for helping others.
• Ability to identify and elevate concerns of risk to appropriate channels.
• Comfortable with digital tools and technology to engage customers.

Responsibilities

• Provide exceptional customer service by welcoming customers and assisting with banking needs.
• Process transactions including deposits, withdrawals, and transfers.
• Handle cash and maintain accurate cash drawer balances.
• Adhere to bank policies and risk management procedures to prevent fraud.
• Cross-sell bank products to deepen customer relationships.
• Educate customers on self-service options using digital tools.

Skills

Cash Handling

Customer Service

Attention to detail

Digital tools

Multi-tasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

Santander in Boston seeks a Teller to assist customers with deposits, withdrawals, transfers, and daily transactions while delivering friendly, accurate service and maintaining cash drawer accuracy.

The role emphasizes adherence to policies, risk awareness, cross-selling of bank products, and use of digital tools to guide customers toward self-service options, including weekend/evening shifts.