Customer-Centric Store Leader

Carters Inc.; Saint Augustine (FL); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Employee discounts

Referral bonuses

Parental leave

Job summary

Carter’s is seeking an Assistant Store Manager in Saint Augustine, FL. You’ll be the first face of the brand for growing families, greeting customers and guiding them to our baby essentials and school-day products. We value care, teamwork, flexibility, and growth, supported by strong training and development programs.

A 30% employee discount and health benefits help make Carter’s feel like a career choice. As a leader on the sales floor, you’ll coach service standards, analyze KPIs with your

Qualifications

• Minimum of 1 year of retail or related management experience.
• High school diploma or GED.

Responsibilities

• Execute workforce management to ensure a genuine customer focus on the sales floor.
• Welcome customers and assist with product styles, features and benefits.
• Foster a positive, safe, and inclusive environment for employees and customers.
• Model service standards and omnichannel experience while coaching others to success.
• Analyze business and drive KPI results with the team.
• Build customer loyalty through company programs.
• Assist the Store Manager with recruiting, training, and development of store team.
• Recognize exceptional performance and redirect employees when needed.
• Plan, track, report tasks and financial results using company tools.
• Partner with Store Manager on merchandising standards and promotions.
• Reduce loss through customer service and operational controls.

Skills

Workforce management

Customer service

Leadership

Communication

Computer skills

Weekend availability

Education

High school diploma or GED

Job description

Carter’s is seeking an Assistant Store Manager in Saint Augustine, FL. You’ll be the first face of the brand for growing families, greeting customers and guiding them to our baby essentials and school-day products. We value care, teamwork, flexibility, and growth, supported by strong training and development programs.

A 30% employee discount and health benefits help make Carter’s feel like a career choice. As a leader on the sales floor, you’ll coach service standards, analyze KPIs with your