Customer-Centric Retail Specialist

The TJX Companies, Inc.; Hobbs (NM); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays

Job summary

Marshalls, a brand under The TJX Companies, Inc., seeks a Customer Experience Associate to deliver quality service while maintaining a clean, organized store environment. You will engage with customers, support merchandising standards, and promote loyalty programs, working to meet safety and loss prevention objectives.

The role emphasizes strong communication, multitasking, and teamwork in a fast-paced off-price retail setting.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule.
• Strong communication and organizational skills.
• Capable of multitasking and adapting to changes.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and upholding customer experience principles.
• Maintain a clean and organized store environment and follow operating standards.
• Accurately ring purchases/returns and handle change according to procedures.
• Promote credit and loyalty programs.
• Process and prepare merchandise for the sales floor following procedures.
• Participate in store recovery and maintain safety standards.
• Support shrink reduction goals and loss prevention programs.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multitasking

Adaptability

Teamwork

Retail experience

Job description

Marshalls, a brand under The TJX Companies, Inc., seeks a Customer Experience Associate to deliver quality service while maintaining a clean, organized store environment. You will engage with customers, support merchandising standards, and promote loyalty programs, working to meet safety and loss prevention objectives.

The role emphasizes strong communication, multitasking, and teamwork in a fast-paced off-price retail setting.